622 bat Privacy Policy — Our Commitment to Protecting Your Information

622 bat ("we", "us", or "the platform") operates a trusted online betting service for users in Bangladesh. This Privacy Policy ("Policy") explains how we collect, use, store, and protect your personal information through our website, mobile app, and other services.

By using any 622 bat service, you are considered to have read and agreed to this Privacy Policy. If you do not agree with any of its terms, please refrain from using our services.

This Privacy Policy applies to:

• For all visitors to the 622 bat website (622bat.bet).
• For registered members — those who have created an account.
• For 622 bat mobile app users.
• For users who contact our customer support team.

622 bat collects various types of information from multiple sources. Details are provided below:

A. Information provided at registration:

• Full Name & Date of Birth
• Mobile Number & Email Address
• Residential Address
• National ID Number (for identity verification)
• Mobile Banking Number (bKash / Nagad / Rocket)

B. Information collected automatically while using the service:

• IP Address & Device Type
• Browser Type & Operating System
• Login time, session duration & browsing history
• Betting History & Transaction Records
• Geolocation Data (approximate, for security purposes)

C. Information Provided During Communication:

• Messages Sent via Live Chat or Email
• Details of Complaint or Feedback
• Support Ticket Details

622 bat uses your information only for specific, defined purposes. Your data will never be used for anything beyond those purposes without your consent.

Primary Purposes of Use:

• Account Creation & Management: To complete the registration process and keep your account active.
• Payment Processing: To successfully process deposits and withdrawals.
• Identity Verification (KYC): To verify your age and identity and to prevent fraud.
• Customer Support: To provide prompt and effective support for your queries or complaints.
• Security Assurance: To detect unauthorized access, bot activity, and suspicious behavior.
• Promotional Communications: To notify you of bonus offers or important updates (you can opt out at any time).
• Legal Compliance: To meet regulatory requirements and handle legal proceedings.
• Service Improvement: To analyze user experience and continuously improve the platform.

622 bat stores your personal information on secure servers. Data is retained only for as long as necessary.

• Active Account: Data is retained for the entire duration your account remains active.
• Closed Account: Even after account closure, data is typically retained for up to 5 years for legal and regulatory purposes.
• Transaction Records: Financial data is retained for a minimum of 7 years (as required by law).
• Cookies & Session Data: Automatically deleted at the end of a session or after a set period.
• Support Contact: Retained for up to 2 years after resolution.

Once the retention period expires, your data is securely deleted or anonymized.

622 bat does not share your personal information with any third party, except in the following limited circumstances:

Your information may be shared when:

• Payment Processors: Only the minimum necessary information is shared with mobile banking providers to process transactions.
• Legal Authorities: Information may be disclosed in response to a court order or a lawful request from a government authority.
• Fraud Investigation: Information about suspicious activity may be shared with security agencies.
• Technology Service Providers: Companies that assist with cloud hosting and platform operations — all bound by strict confidentiality agreements.

622 bat uses cookies on its website. Cookies are small data files stored in your browser that help enhance your browsing experience.

Types of cookies we use:

• Essential Cookies: Used to maintain your login session and ensure security — these cannot be disabled.
• Functional Cookies: To remember your language preferences and settings.
• Analytics Cookies: To analyse site traffic and monitor page performance.
• Security Cookies: To prevent bots and unauthorized access.

You can disable non-essential cookies through your browser settings, though some features may not function properly as a result.

As a member of 622 bat, you have the following rights regarding your personal data:

• Right to Access: You can request to see what personal information we hold about you.
• Right to Rectification: You can request corrections to any information that is inaccurate or out of date.
• Right to Erasure: You can request that your data be deleted under certain circumstances.
• Right to Restrict Processing: In certain cases, you may request that the use of your information be restricted.
• Right to Data Portability: You may request a copy of your account information in a portable format.
• Right to Opt Out of Marketing: You can opt out of promotional communications at any time.

To exercise these rights support@622bat.bet— email us at. We typically respond within 15 business days.

622 bat uses industry-standard security measures to keep your personal information safe. Our security practices include:

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): An additional layer of security can be applied at login.
• Firewall Protection: Servers are protected by an advanced firewall system.
• Regular Security Audits: Regular security audits conducted by third-party experts.
• Access Controls: Only authorized personnel have access to your information.
• Unusual Activity Detection: Our automated system monitors suspicious logins and transactions 24/7.

622 bat strictly prohibits the use of its services by anyone under the age of 18. We do not knowingly collect any information from minors.

• Age verification is mandatory at the time of registration.
• Additional identity documents may be requested if there is any doubt.
• Any account identified as belonging to a minor will be immediately suspended and all associated data will be deleted.
• If Parents Have Concerns support@622bat.betto get in touch.

622 bat reserves the right to update this Privacy Policy at any time. When changes are made, the "Last Updated" date at the top of the page will be revised accordingly.

• You will be notified in advance by email or SMS of any significant changes.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• Previous versions of this policy are available upon request.

For any questions, concerns, or requests regarding our Privacy Policy, please get in touch with us:

• Email: support@622bat.bet
• Live Chat: Chat window in the bottom-right corner of the website — active 24/7.

We typically respond to email requests within 15 business days and to Live Chat queries within an average of 5 minutes.